The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay
“The room was spacious and equipped with a coffee machine, which made my mornings delightful.” view full review
Delicious Breakfast
“Breakfast offered a good variety of local products, starting my day on a tasty note.” view full review
Relaxing Garden
“The garden area was a perfect retreat for unwinding and enjoying some quiet time.” view full review
Easy Access
“Parking was conveniently located right outside the door, greatly enhancing the ease of my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Vending machines
Smoke detectors
Key access
Sports & Fitness
Hiking
Golf course
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Housekeeping
Dining
Outdoor dining area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Garden area
Massage
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Fischbachstr. 3,
Bergisch Gladbach,
Germany,
51429,
North Rhine-Westphalia
Map view
Fischbachstr. 3,
Bergisch Gladbach,
Germany,
51429,
North Rhine-Westphalia
City landmarks
Königsfort
Konigsforst
4.3
km
Mall
Schloss Center Bensberg
820 m
Museum
Bergisches Museum fur Bergbau
820 m
St. Nikolaus
820 m
Church
Protestant Church Bensberg
820 m
Erdenburg
1.0
km
Church
Pfarrkirche St. Nikolaus
820 m
Beratungsstelle f.Kinder
770 m
Conrads Couch
820 m
Bensberger BuhnenBande
820 m
Schloss Center
820 m
Cineplex Schlosspassage
820 m
zur Stadt Koln
820 m
Bergwerksbahn
950 m
Theatre
Puppenpavillon Bensberg
1.4
km
Grube Cox
1.4
km
Golf Course
Golf- und Land-Club Koln e.V
2.2
km
Adventsgemeinde
1.4
km
ev. Freikirche Gemeinde Baptisten
1.4
km
Der bergische Held
1.4
km
Saaler Muhle
2.0
km
Burgwinkels Obst & Gemuse
1.8
km
Friedhofskapelle
1.8
km
Die Erdenburg
1.8
km
St. Joseph
1.8
km
Begreifend
1.9
km
Mich hat auch niemand gefragt
1.9
km
Castle
Lerbach
2.3
km
Nearby
Bensberg Town Hall
130 m
Schloss
300 m
Restaurants
Gasthaus Wermelskirchen
90 m
Burggraben 8
Hongkong
120 m
Markt 3
Salvador Dali Bar
200 m
Kadettenstrasse Althoff Grandhotel Schloss Bensberg
Kroppenberg
510 m
Eichelstr. 13-15
Restaurant Symposion
450 m
Schlossstr. 27
Istra
590 m
Steinstr. 1
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Clean room
Lack of privacy
No air conditioning
7.8/10
Very good
Rooms
5.7
Location
7.8
Service
8.8
Dining
8.3
Guest reviews
7.8/10
based on 44 reviews
8.7
8.7/10 based on 780 reviews
Elliot
United Kingdom,
January
2025
8.0/10
I chose this hotel for its advertised unique room designs and was initially impressed by the lovely surroundings and friendly staff. Unfortunately, my room was quite below expectations, being semi-submerged and lacking privacy due to a nearby park. The heat made my first night uncomfortable, but the staff promptly provided a fan the next night, which helped. Overall, while cleanliness and helpfulness were commendable, the room situation and temperature issues were significant drawbacks.
Rooms
6.0
The room was clean but lacked privacy and was uncomfortable due to the heat.
Service
9.0
The staff was extremely friendly and helpful, addressing my requests promptly.
Location
Dining
Facilities
Friendly staff
Lack of privacy
Dwight
United States,
January
2025
8.2/10
I had a mixed experience during my stay. The hotel had a beautiful garden and the staff were incredibly friendly and accommodating. However, I was disappointed by the room situation, as mine lacked privacy and air conditioning, making it uncomfortable during the hot nights. The cleanliness was commendable, and the breakfast featuring local products was a highlight.
Rooms
6.0
The room was okay in size for one person but lacked privacy due to the window facing a public area. Additionally, there was no air conditioning, making the heat difficult to manage.
Service
9.0
Staff were extremely friendly and attentive, quickly addressing any issues I faced during my stay.
Location
Dining
Facilities
8.0
The well-maintained garden served as a lovely area to relax, contributing positively to my overall experience.
Jackson
United Kingdom,
January
2025
6.4/10
I had a mixed experience during my two-night stay. The hotel has very friendly staff who are eager to assist, and the overall cleanliness is commendable, making it a decent option for a short visit. However, my room felt quite cramped and lacked privacy due to its unique design, which was a bit disappointing. Additionally, the room was too warm for my liking, although a fan was provided on the second night. Overall, it's an okay choice, especially for those who value hospitality but couldn't comfortably accommodate me during the hotter nights.
Rooms
My room was functional but felt cramped and lacked privacy because of its window placement. Rating: 6
Service
The staff was extremely helpful and attentive, which made my stay more enjoyable. Rating: 9
Location
The hotel is set in lovely surroundings, conveniently close to local amenities, which is a nice touch for explorers. Rating: 8
Dining
I appreciated the breakfast offerings, which included local products, but I didn't have much to eat as it was quite basic. Rating: 7
Facilities
The hotel had a well-maintained garden area, ideal for relaxing although I missed having a pool or similar facilities. Rating: 7
Ethan
United Kingdom,
December
2024
7.2/10
I had an interesting stay at this hotel, with lovely surroundings and extremely friendly staff, which I really appreciated. However, my experience took a hit due to the privacy issue in my room and the lack of air conditioning, making it quite uncomfortable initially. The overall cleanliness was commendable, and the efforts from the staff to remedy the situation with a fan were appreciated.
Rooms
5.0
The room was clean but lacked privacy and air conditioning, resulting in discomfort during the hot nights.
Service
9.0
The staff was incredibly helpful and responsive, especially when I expressed my discomfort about the heat in the room.
Location
Dining
Facilities
7.0
While the facilities were basic, the cleanliness stood out as a positive aspect.
Richard
United States,
December
2024
7.0/10
My stay in Bergisch Gladbach had its ups and downs. The hotel is set in a lovely area, and I found the staff to be truly exceptional, making me feel welcome and supported. However, I faced challenges with my room's layout and temperature, which took away from the comfort I was hoping for. Overall, while the cleanliness and friendliness were top-notch, some aspects of my room left much to be desired.
Rooms
5.0
The room I got, unfortunately, was sunken with limited privacy due to the window facing a common park area. I had to keep the curtains drawn for privacy, which was not ideal. It did feel clean enough, but the heat made it a tough place to sleep without air conditioning.
Service
9.0
The service provided by the staff was a highlight of my trip. They were exceptionally responsive, bringing me a fan after noting my discomfort due to the heat.
Location
Dining
Facilities
Exceptional staff responsiveness
Inadequate room privacy
Walter
United Kingdom,
December
2024
8.8/10
I enjoyed the lovely garden space and the cleanliness of the entire hotel, which contributed positively to my stay. However, I was a bit disappointed with the room layout and the lack of air conditioning during hot weather. The staff were incredibly helpful, but the privacy issue in my room really impacted my comfort.
Rooms
6.0
The room was okay in size but lacked privacy due to the window leading out to a communal area. I rated it a 6 because the lack of air conditioning made it quite uncomfortable at times.
Service
8.0
The service was remarkable, with the staff being responsive and attentive to my needs, especially when they provided a fan after my first night. I would rate the service an 8.
Location
9.0
The hotel is located in a quiet area, but still conveniently close to amenities, which made it easy for me to explore. I'd say this deserves a rating of 9.
Dining
8.0
I really appreciated the breakfast options, which featured local products. It made for a delightful start to my day, so I’d rate it an 8.
Facilities
7.0
The garden was a wonderful feature, providing a nice area to relax and even work if needed. I would rate the facilities a solid 7.
Mike
United States,
December
2024
5.0/10
I had a decent stay overall, with wonderful surroundings and friendly staff to welcome me. The room, unfortunately, was less than ideal due to its location and the heat during the night, making it uncomfortable at times. The cleanliness was commendable, and I appreciated the assistance from the staff, especially with the fan they provided for relief. If the room's layout was improved and air conditioning was standard, this hotel would be much more enjoyable.
Rooms
The room was clean but located below ground level, leading to a lack of privacy due to the nearby garden. Rating: 5/10
Service
The service was very attentive, especially when I had issues with temperature; they quickly provided a fan. Rating: 9/10
Location
Dining
Facilities
Extremely friendly staff
Room privacy issue
George
United States,
December
2024
9.0/10
My stay at this hotel had its ups and downs. On the bright side, the staff was incredibly friendly and helpful, and the entire hotel was spotless. However, I was disappointed with my room, which lacked privacy and air conditioning during the hot nights. Overall, I felt the hotel offered decent value for money, but improvements are needed in privacy and temperature control.
Rooms
5.0
The room lacked privacy, being lowered into the ground, and I had to keep the curtains drawn all the time. Unfortunately, there was no air conditioning, making it tough to sleep during the hot nights.
Service
9.0
The service from the staff was exceptional; they responded to my concerns quickly and even provided a fan to help with the heat.
Location
Dining
Facilities
7.0
The hotel featured a nice garden area, but I missed having air conditioning in my room.
Dominic
United Kingdom,
December
2024
8.2/10
I had a mixed experience at this hotel. The staff were exceptionally friendly and super helpful, making me feel welcomed. However, my room was quite a letdown, as it didn't allow much privacy and was uncomfortably hot the first night. While the cleanliness of the hotel was impressive, the lack of proper temperature control affected my comfort level during the stay.
Rooms
6.0
The room was okay in size but lacked privacy and had heat issues initially.
Service
9.0
The service was excellent; the staff was very responsive and addressed my temperature concerns promptly.
Location
Dining
Facilities
Jacob
United Kingdom,
November
2024
6.6/10
I had an enjoyable experience at the hotel with friendly staff and a clean atmosphere. The location was nice, providing a peaceful retreat. However, I faced significant privacy issues due to the room layout, and the lack of air conditioning made my first night difficult. Overall, the value for money was decent, though improvements in room design would enhance comfort.
Rooms
While the room was clean and acceptable for a short stay, the privacy issue due to its layout was quite bothersome. Rating: 5/10
Service
The staff were exceptionally friendly and attentive, doing their best to address my needs during my stay. Rating: 9/10
Location
The hotel is set in a nice spot, providing a serene atmosphere away from noise, which I really appreciated. Rating: 8/10
Dining
Breakfast was great, featuring local products that added a special touch to my morning routine. Rating: 8/10
Facilities
The overall facilities were well maintained, though I missed having air conditioning in my room during the heat. Rating: 7/10
Joshua
United Kingdom,
November
2024
8.4/10
I was initially drawn to this hotel due to its intriguing design concepts showcased on their website, and while the atmosphere was pleasant and the staff incredibly warm, I did find some drawbacks. My room turned out to be quite unique but lacked privacy, and the temperature control was not ideal during my stay. However, the cleanliness and dedication of the staff to assist were definite highlights.
Rooms
6.0
The room was clean and met my basic needs, but the unique setup made it challenging to maintain privacy.
Service
9.0
The staff were extremely attentive and even provided a fan when I struggled with the heat.
Location
Dining
Facilities
John
United States,
November
2024
7.8/10
I enjoyed my stay thanks to the lovely surroundings and exceptionally nice staff, but the room's layout left much to be desired, facing a park that compromised my privacy. The temperature control was also an issue; the first night was quite uncomfortable due to heat, though a fan was eventually provided. Overall, I felt the hotel had great potential but needs some adjustments, particularly concerning room design and climate control.
Rooms
6.0
The room had an unusual layout, being lower and facing a park, which made privacy a concern.
Service
9.0
The staff was very helpful, and they even provided a fan after I had difficulty sleeping due to the heat.
Location
Dining
Facilities
Avery
United Kingdom,
November
2024
8.6/10
I stayed at this hotel for two nights and found the surroundings lovely with a peaceful atmosphere. The cleanliness throughout the property was impressive, and the staff were genuinely friendly and helpful. However, I was disappointed with my room as it lacked privacy due to its design, and the heat made sleeping difficult at first. The breakfast was a highlight, offering tasty local options. Overall, the experience had its ups and downs.
Rooms
6.0
My room was spacious enough for a short stay, but it was situated in a way that it led to privacy issues, which was frustrating. I rated it a 6 because, while clean, it had drawbacks.
Service
8.0
The staff were exceptionally warm and accommodating, offering help promptly, especially when I needed a fan for the heat. I would give the service an 8.
Location
7.0
The hotel is set in a serene area near a small park, which is great for a quiet retreat. I would rate the location a solid 7.
Dining
9.0
Breakfast was a delight, featuring local products that made for a great start to the day. I would rate dining a 9.
Facilities
Roy
United States,
November
2024
7.2/10
I had a mixed experience during my stay. The surroundings were lovely, and the staff was extremely friendly and helpful, which made my time there more enjoyable. However, the room situation was disappointing, as my room lacked proper privacy and struggled with heat, making it hard to sleep comfortably. While the cleanliness was commendable, the temperature control could use improvements.
Rooms
5.0
My room was clean, but it felt quite cramped due to being lowered into the ground, and I had to keep the curtains drawn for privacy.
Service
9.0
The staff was notably helpful, providing a fan when the room became too hot, which greatly improved my second night.
Location
7.0
The hotel is situated in a nice area with access to a small park, but the lack of air conditioning in the room made it less ideal during warm weather.
Dining
Facilities
8.0
The hotel had a charming garden area, perfect for relaxation.
Greg
United States,
October
2024
9.4/10
I had an enjoyable stay at this hotel with lovely surroundings and extremely helpful staff. While the room setup wasn't ideal for privacy and the first night was quite hot, overall, I appreciated the cleanliness and the efforts made by the staff to ensure a comfortable experience. The breakfast options were quite nice, reflecting local flavors, and I felt the hotel offered good value for the price I paid.
Rooms
6.0
The room was reasonably sized for a short stay, but I found the layout lacking in privacy due to the window opening to a communal area. It was a bit frustrating to have to keep the curtains drawn.
Service
9.0
The staff were exceptionally friendly and attentive, promptly providing a fan when I mentioned the heat during my stay.
Location
8.0
The hotel is conveniently located near local amenities, making it easy to explore the area.
Dining
8.0
Breakfast was quite enjoyable, featuring a variety of local products, which I appreciated.
Facilities
7.0
While the facilities were generally well-maintained, the room's temperature control was a concern initially without air conditioning.